Arrivals / Departures
At the time of booking Alderman Apartments will send you an email containing all the information you need for your arrival:
Location and address of apartment
Your key arrangements
Emergency and support phone numbers
Please print this confirmation email and bring it with you. If you experience any problems during check in or departure please call the emergency number +44 (0)0117 2440048.
In most developments keys will be left for collection with the housekeeper directly at the development.
Valid credit card and photo Id are required to be presented at check in.
Information packs are available in the apartment with detailed instructions for appliances, location of parking and useful local information.
During your stay at the Alderman apartments we ask you to contact us IMMEDIATELY if you find anything missing or in bad condition or if you accidentally break anything so that we can remedy the situation. We want you to enjoy your stay and not be inconvenienced by something which can be fixed or replaced for you.
You have an express checkout process - just leave the key as instructed in the Welcome letter.